Purchase Conditions
The realization of any purchase through Mec Cosmetics, (hereinafter: THE STORE) necessarily implies the acceptance of the general terms and conditions of access and use to the Mec Cosmetics website, as well as these particular terms and conditions, without objection or reservation of any kind. Mec Cosmetics. (hereinafter: Mec Cosmetics), is a Spanish company whose owner is Javier Casanella Campamà and registered office at C / Aribau 168 08036 Barcelona. Access to the website attributes the condition of User and implies full and unreserved acceptance by the User of each and every one of the conditions included in this Legal Notice. All the intellectual property rights of the web domain, as well as its contents, belong to Mec Cosmetics, so no User is authorized to make use of them, or print or store them under any physical medium in any case other than that of your personal and private use. To access the information contained in the website and make use of the services offered, minors must first obtain permission from their parents, guardians or legal representatives. The User is strictly prohibited from introducing any type of virus into the web domain, as well as trying to access its data, modify them, access email accounts, messages, etc. Mec Cosmetics will not be responsible for the infractions of any user that affect the rights of another user of the web, or of third parties, including copyright, trademarks, patents, confidential information and any other intellectual or industrial property rights. Any incident, complaint or claim regarding a purchase made in THE STORE must be communicated to the email address: info@meccosmetics.com
Privacy policies
This Privacy Policy establishes the terms in which Mec Cosmetics uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes. Information that is collected Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing. Use of the information collected Our website uses the information in order to provide the best possible service, particularly to maintain a register of users, of orders, if applicable, and to improve our products and services. It is possible that emails will be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled. anytime. Mec Cosmetics is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
Cookies
A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a web recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web. Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service for websites, you do not give access to information from your computer or from you, unless you want it and provide it directly, visits to a website. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. Also you can change the cOnfiguration of your computer to decline cookies. If declined, you may not be able to use some of our services.
Links to third parties
This website could contain to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which it is redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with these.
Control of your personal information
At any time you can restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user's discharge, you can dial or uncheck the option to receive information by email. In case you have marked the option to receive our bulletin or advertising you can cancel it at any time. This company will not sell, yield or distribute the personal information that is collected without your consent, unless required by a judge with a court order. MEC COSMETICS reserves the right to change the terms of this Privacy Policy at any time.
How we ship orders
Peninsula, Balearic Islands and Portugal, the shipment will be made by Envialia with delivery in 24-48-72 working hours.
Canary Islands, Ceuta and Melilla, the shipment will be made by Envialia. The delivery time may vary approximately from 5 to 15 days.
Mec Cosmetics, reserves the right to hire another non-urgent means of transport in shipments of great weight, volume or any other special reason.
In this case, an email will be sent informing you of the transport company used and the expected date of delivery of the order. Except for out of stock, for the Peninsula, the Balearic Islands, Portugal and Andorra, the shipment is guaranteed within 24-48 working hours (shipments by Envialia) of all orders received in our offices before 2:00 p.m. from Monday to Friday. Orders received on Saturdays, Sundays and holidays will be considered received the first subsequent business day.
Orders to the Canary Islands, except for a stock break, will go out on Thursdays. We will include all orders received throughout the week and those on Thursdays before 12:00 hours. In the event that Thursday or Friday is a holiday, the shipment will take place on Wednesday and the shipment of orders received before 12:00 hours on Wednesday is guaranteed. It is understood, when we talk about delivery time, that it is always counting in hours or working days and once it has left our warehouses.
Return Policy
1. The Client has the possibility of exercising his right of withdrawal about the purchase of products made at the store within fourteen business days according to the calendar of his locality, from the receipt of the order at the chosen delivery address .
2. The products must be in perfect condition, they should not have been used and must preserve their original labels. MEC COSMETICS reserves the right to deny the right to return of products in cases of violation of what is established in these particular conditions.
3. To proceed to make product returns, it must be - at the fourteen business days following receipt of the order-, send an email to the address: info@meccosmetics.com indicating the affected order number as well as the Product or refund object products.
4. Then MEC Cosmetics will contact it to arrange the home collection of the products. MEC COSMETICS will reject the reception of any refund made sent in "against reimbursement" mode.
5. Received the application for the exercise of its right of withdrawal by the buyer and once in possession of the merchandise object of return, MEC Cosmetics will proceed to examine the products received and then the return will be made. 6. The refund of the amount paid for the purchase of returned product will be carried out as soon as possible and, always subject to the provisions of these particular terms and conditions.
7. The Client may make returns of products received in poor condition, either by tare or factory defect, (as long as such defects had not been due to manipulation or improper use by the user), or that have been damaged in the transport. 8. The claim on the alleged reception of a damaged product should be made as soon as possible, it is necessary to occur within 24 hours after receiving the order so that it can be covered by transport insurance.
9. MEC COSMETICS reserves the right to deny the right to return of products in cases of violation of what is established in these particular conditions. 10. To proceed to make product returns with factory defect, you must be sent by email to the address: info@meccosmetics.com a statement in that direction indicating the affected order number as well as the product or refund object products and a detailed relationship of defects appreciated in them.
11. We will get in touch with the client to agree on the collection.
12. The collection of the products object of return will be concluded below.
13. Exception made from the demonstrated defect or tare, each product to be returned must be unused and with all its labels in perfect condition.
14. Once in possession of the merchandise object of return, MEC Cosmetics will proceed to examine the products received.
15. Checked the factory defect existence and provided that the indicated conditions are met, MEC COSMETICS will proceed to process the replacement of it by the other characteristic characteristics before the manufacturer or corresponding distributor.
16. If it was not possible, the replacement of it, MEC Cosmetics will inform the customer that circumstance and proceed to pay the amount corresponding to the purchase of the product.
17. In the case of reception of products in poor condition attributable to transportation of it, and provided that its substitution is not possible, MEC Cosmetics will proceed to pay the user the amount corresponding as soon as possible.